Firefly
Sicily - Palermo Airport - Punta Raisi, Italy
Pick-up type:
Terminal rental counter and pick-up
Directions to desk
From the arrivals go to the rental area following the signage. You will find the Firefly counter just after the Hertz rental office.
Supplier details
Address
Aeroporto Palermo - Cinisi Falcone Borsellino, Palermo, 90045
Opening Hours
| Sun | 07:30 - 00:00 |
| Mon | 07:30 - 00:00 |
| Tue | 07:30 - 00:00 |
| Wed | 07:30 - 00:00 |
| Thu | 07:30 - 00:00 |
| Fri | 07:30 - 00:00 |
| Sat | 07:30 - 00:00 |
DRIVER'S LICENCE
A full licence held for minimum of 1 years with no major endorsements. UK licence holders need to present the photocard. If your driver's licence is not in the Roman alphabet (i.e. if it is in Arabic, Greek, Russian or Chinese) you need to bring an International Driving Permit and your domestic licence. Please note, when renting a car in China, only a Chinese driver's licence is accepted.
Useful Information
Driver's Age
23 to 99 years.
Young driver's age: 21 to 22 years. Charge 16 EUR per day. Maximum 160 EUR (Excludes tax)
Customers who fall outside the age limitations will not be able to hire a car unless there is a Young or Senior Driver Fee specified in this section. Please note that if applicable, this fee will be payable on arrival at the rental desk in the local currency.
Travel Restrictions
Cross Border travel is only permitted by purchasing Super Cover Product and paying Cross Border Fee of 90€ + VAT. Please note Cross border travel is only allowed in the following countries: Germany, Belgium, France, Switzerland, United Kingdom, Netherlands, Spain, Austria.
It is not permitted the vehicle drop off, beyond the borders of continental Italy. In such case, an International drop off penalty, € 1500 + VAT, will be applied
Cancellation and no-show policy
What is your cancellation policy for fully prepaid or part-paid bookings?
1 - If you cancel 24 hours prior to your pick up, you will be refunded in full.
2 - If you cancel less than 24 hours in advance, you'll receive a refund minus RUB3178 for fully prepaid bookings or if your online payment is less than RUB 3178, no refund will be made for your car hire booking.
3 - If your booking is made less than 24 hours before pick up, the cancellation policy will automatically apply to your booking.
4 - All cancellations should be made on our online portal and not with the car hire agent. Should you agree to cancel directly with the car hire agent on arrival, you must also inform us of this change to your booking.
5 - Amending your booking or cancelling optional extras may not be possible less than 24 hours before pick up.
If you purchased our Damage Refund Insurance product and have since decided to cancel your car rental booking, the Damage Refund Insurance will be cancelled automatically.
If you wish to amend or rearrange your booking, the Damage Refund Insurance will initially be cancelled. We will, however, automatically create a new policy for your new booking.
In both cases you will receive an email to confirm the cancellation at the email address you have provided during the online booking process.
Please be aware that if you cancel your policy less than 24 hours before the start of your car hire agreement, no refund will be granted.
What is a no-show?
A 'no-show' occurs for the following reasons:
1 - You didn't inform us about your cancellation prior to your pick-up time.
2 - You failed to pick up the car at the arranged time and date.
3 - You failed to provide the documentation that's required to pick up the car.
4 - You failed to provide a credit card in the main driver's name with enough available funds on it.
In the event of any of the above, no refunds will be made to you.
The car hire company reserves the right to refuse a car if you fail to arrive on time with all necessary documentation and a credit card with enough available funds for the car's security deposit. In such a case, unless the car hire has been cancelled at least 24 hours in advance, you will not be entitled to a refund.
